We manage the entire life cycle of our machines
At HIDEX MACHINES, we offer comprehensive machine management services throughout the entire life cycle of our products. From manufacturing and validation to warranty and service, we have you covered. Our machines come with a 1-year warranty on electronics and 2-years warranty on all other parts and, once it expires, we provide access to original spare parts. When the end of a machine’s lifespan is in sight, we offer upgrades or replacement on an old-for-new basis. Trust in our commitment to keeping your operations running smoothly.
Manufacture
Manufacture of the machine according to your requirements and the demands of your customers.
Validation
In cooperation with recognized accreditation authorities, we guarantee the documentation for proper and safe operation.
Warranty
On HIDEX machines we provide 2-year warranty for mechanical components and a 1-year warranty for electronic components.
Customer service
After the warranty period has expired, we guarantee original spare parts and fast, high-quality service.
Modernization
When a machine reaches the end of its lifespan, it can either be technologically upgraded or bought back and replaced with a newer model.